Utility Payment Options

For the convenience of our utility customers, the City of Wildwood offers the following payment options:

 

Bank Draft/EZ Pay Direct:

Automatic bank drafting is available by contacting a Utility Customer Service representative, or by completing an
EZ PAY application (CLICK HERE) and submitting to the department.

Online/Internet:

CLICK HERE to make a payment using this system.
Please have your account number and PIN (located on bill) ready in order to log in to your account.
Visa, MasterCard, Discover, and American Express credit/debit cards are accepted, with a 2.95% convenience fee.
E-check payment is also available, with a $1.95 convenience fee.
Note: Any online payment(s) will be applied the NEXT business day.

Phone:  [844-611-4030]

Dial 844-611-4030 to connect to the Interactive Voice Response (IVR) system.
Please have your account number and PIN (located on bill) ready in order to log in to your account.
Visa, MasterCard, Discover, and American Express credit/debit cards are accepted, with a 2.95% convenience fee.
E-check payment is also available, with a $1.95 convenience fee.
Note: Any online payment(s) will be applied the NEXT business day.

Mail:

Please mail check or money order payments, along with the payment stub(s), to:

City of Wildwood, Utility Department
100 N. Main Street
Wildwood, FL 34785

In-Person:

Walk-in customers may make a payment Monday through Friday, 7:30am to 5:00pm, at the City Hall office.
Visa, MasterCard, and Discover credit/debit cards are accepted for utility payments only (no additional fee).
Payments made with cash, checks, or money orders are also accepted.

After-Hours Drop Box:

There is a drive-up drop box located on Wonders Street, on the south side of City Hall.
Insert payment check and stub in an envelope, or clip them together with a paper clip, before placing in the box.
Please, do NOT place cash in the drop box.